+86 13011663939   swallowmachine@163.com
Language: Chinese

After-sales service

     Our commitment to all machinery one-year warranty, life-long technical support. We will provide full sets operation instruction (pictures/videos) help customer understand machinery operation free, and will send professional engineers not free on-site guidance to install/debug/guide/teach.
     Our company offer technology training to customer. The content for training is structure and maintenance of mould, control and operation of mould. Training is in the workshop of customer. Seasoned technician will guide and establish training outline. After training, the technician of buyer could master the operation and maintenance, could adjust the process and treat different failures. It involves but not only: 1. Decrease operation costs; 2. Decrease the problem to be born with the parts and mold will have; 3. Decrease total development time and the amount of time in trying molds; 4. Increase the quality of finish good products; 5. daily maintenance of the equipment.
     For quality guarantee accessories within warranty period, we will provide new parts for replacement free of charge immediately if any problem occurs under the condition that the buyer runs the mould properly. Beyond the period of warranty, we only charge the cost if need new parts. We will provide technological support for life.
     Customer can require pay for extended warranty, all after-sales service make the entire production line more stable, smooth, reduce the labor costs and use for a long time.

      swallowmachine@163.com(General manager)

      swallowmachine1@163.com(Sales manager of Mr. Dany is responsible for America and Africa)
      swallowmachine2@163.com(Sales manager of Mr. John is responsible for Europe and Russian region)
      swallowmachine3@163.com(Sales manager of Mr. Jamil is responsible for Asian(except Russian region) and Australia)
      swallowmachine@sina.com(After-sales service for food machine)
      swallowmachine@126.com(After-sales service for advertising equirment)



Phone: +86 13011663939

Add: No.4799, Shengli East Street, Weifang, Shandong, China